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Click on a below topic to jump to the section of interest Product Purchasing Product PurchasingHow does my organization acquire Smartcool's clean technology for our facility? Smartcool's technology is patented though available to all customers. The ESMTM and ECO3TM can be purchased from Smartcool through its distributors and sales representatives. Please Contact Us or one of or International Distributors. What does it cost and are there any ongoing fees? The cost relates to the size of your facility and equipment as well as the complexity of the installation. The pay back period for a Smartcool installation is usually from 2 to 3 years; this may be shortened by applying for Energy Rebates, carbon off-set credits or other financial incentives. Smartcool determines the cost of an installation by conducting an Energy Audit and presenting you with an Energy Saving Proposal. Click here for more information on how to Start Saving Energy. What makes Smartcool's products better than other control mechanisms on the market?
Smartcool’s Green TechnologyDo the ESMTM or ECO3TM provide any "soft" benefits? In addition to the energy savings and related cost reduction achieved by a Smartcool installation, clients also receive several other benefits:
How does the customer know if Smartcool's products are performing as projected? Both the ESMTM and ECO3TM have LCD display screens where the energy savings achieved can easily be tracked. The ESMTM also has alarm contacts for optional set up of BMS alerts as well as having communication software for remote (computer based) monitoring. How reliable are Smartcool's products? Smartcool's technology has proven extremely reliable in thousands of installations. There are no moving parts that are susceptible to wear or breakage. Extensive independent Third Party Testing has also proven the effectiveness of Smartcool's technology. Once installed, how is the continued operation of Smartcool products guaranteed? Every ESMTM and ECO3TM is sold with a standard one year product warranty. Extended support and warranty is also available. Customer Service & Support How are the ESMTM and ECO3TM powered? The products use virtually no power (less than 1amp) and are powered with a 24 Volt AC transformer. What is a demand charge, and how does Smartcool's technology reduce these charges? The main part of an electric bill is the charge for the energy actually used (kWh). For many commercial customers there is also a demand charge for the energy that the customer has the capacity to use and the electricity company must have available. This additional fee is based on the peak demand, or highest amount of electricity used during the billing period. Smartcool's products are set to reduce run time as much as 30%, and thus reduce the base load or demand of a facility. Smartcool customers therefore reduce their demand charges by installing the ESMTM or ECO³TM and save money beyond the reduction in usage (kWh) fees. Equipment & InstallationAre there restrictions as to what type of compressor equipment the ESMTM or ECO3TM can be installed on? There are no restrictions on the type of compressor equipment, however Smartcool's products are not suited for blast chilling applications. For detailed descriptions of compatibility, please visit our Product Applications page. Can Smartcool products still achieve any energy savings on new, highly efficient air conditioning systems? Improvements in the efficiency of air conditioning units have come from the improvements in scroll compressor design, variable speed motors on fans, and some improvements to the control of the fans. What has not changed is the way that these units control the compressor(s). As such, the ESMTM and ECO3TM compressor optimization algorithms are still able to run the compressors less while affecting the same level of cooling. Although the unit already uses less energy than older units, the Smartcool products will still reduce the energy consumption. Are there size restrictions (either compressor or facility square footage) for installing the ESMTM or ECO3TM? Will the ESMTM or ECO3TM affect my compressor warranty? Smartcool's products interface after all protection controls and do not cause short-cycling, therefore having no adverse effect on the equipment. 26,000 Smartcool products have been installed worldwide without affecting warranties. Smartcool can provide correspondence from many major compressor manufacturers indicating that the technology will not affect warranties. Will the ESMTM or ECO3TM affect product or case temperatures? No. Smartcool products will maintain average suction conditions or temperature equal to those of the existing control device. There will be NO effect to product / case temperatures. Does the ESMTM or ECO3TM replace my existing controls? No. The ESMTM and ECO3TM are installed in series with and after the existing control device. They require the presence of a primary control device. The existing control remains the primary controller for the plant with the ESMTM or ECO3TM optimizing its performance. What are the requirements for installation? Smartcool's products can be installed by a certified Smartcool technician on any kind of HVAC and refrigeration equipment in good working order. Click here for more information on the installation process: Start Saving Energy. Why must the installer be certified? Installation is quick and simple for any electrician or HVAC refrigeration contractor, but installer certification through Smartcool assures that the ESMTM or ECO3TM is installed with proper settings for any given application. This ensures satisfactory energy savings and full equipment performance. What is involved in becoming a certified Smartcool installer? Please Contact Us at the office closest to you. |

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